Description

Your appointment begins before you walk through the door. What happens before you arrive, and what you say when you first sit down, sets the tone for the entire consultation.

Your pre-appointment communication shapes expectations. The first 60 seconds create the first impression. The first five minutes can determine whether clients see a reason to choose you or need more convincing.

Join Dr. Jeffrey Scott Stanton, DCH, for a practical, one-hour class on leading a stronger opening conversation and giving buyers and sellers clear reasons to choose you.

Through demonstrations and short exercises, you’ll learn how to:

• Know exactly what to say before the appointment and when you first sit down.
• Build trust and credibility without sounding scripted or making the conversation all about you.
• Explain your value before discussing commission so clients understand how your guidance helps them make informed decisions and protect their interests.
• Stand out from competing agents with a client-focused conversation that goes beyond a marketing presentation or a list of services.
• Lead with confidence by setting clear expectations, explaining their choices, and encouraging honest conversation.

Leave with a repeatable opening you can make your own and use at your very next listing appointment or buyer consultation.

Speaker: Jeffrey Stanton